Or do you just get defensive when you hear suggestions from others? Or are you too big and too busy to consider and respond to feedback?
I don’t know about you, but I used to send feedback to companies that asked for it. You know what though, I don’t anymore. Why you say? Because I never hear anything back and it seems to be a waste of my time.
Fast forward to the new website. Are you asking for feedback or at a critical stage of trying to start selling products? Have you had gifts of feedback arrive in your inbox (not the ones trying to sell you something to manage your website, no… questions or comments about your items).
Consider whether it is straightforward feedback or not. Even if its a question, it might be something many in your audience wonder. This can open your eyes to something you can actually address now.
Don’t just dismiss something without thinking, “what if several other of my customers might be having this same thought”. Think about updating what you can to clarify, or making adjustments if it makes sense.
I love other bloggers out there trying to help each other. So when I get something beneficial from a site, I’ll usually try to offer something helpful. About half of the time I get nothing, a quarter of the time an answer, and occasionally I’ll see a clarification occur on the site… I believe in its improvement. I like to think so, at least. 🙂
